Frequently Asked Questions

Please see our store contact pages for contact numbers or email:

Johannesburg: info@21jumpstreet.co.za

Cape Town: info@21jumpstreet.co.za

Safety is the number one priority at Jump Street. For details see the Jump Safe section

Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at Jump Street is 125kg.

Yes secure lockers are provided for at the venue.

The Jump Café does offer hot and cold drinks, snacks, etc. Party booking may bring there own catering but must be arrange in advance when confirming your booking.

We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. Jump Street socks with grip are compulsory for hygiene purposes and to avoid slipping. These are added to your admission fee the first time you visit Jump Street and are then yours to keep to be used again at all subsequent visits. Should you have grip socks from another jump park you are welcome to use them at Jump Street.

We recommend arriving at least 15 minutes prior to booked jump time to check in and get ready for you session.

You can change the time and date of your booking provided there is availability for your new timeslot. You will need to call or email in the store in advance to change your booking.

Contact 21 Jump Street – Johannesburg

Contact 23 Jump Street – Cape Town

You can choose to pay in store or via Payfast, when making a booking online.

We recommended booking in advance to ensure you can Jump when you want. Weekends and holidays sometimes sell out as it is busy. BOOK NOW to make a Jump booking.

Anybody can do it, from young children to their parents and even grandparents. However to ensure everyone is safe, we do have a minimum age restriction of 2 years of age. This is to make sure big people don’t accidentally bump into small people. Toddlers are welcome if accompanied by a adult.

Jump Street currently has a store in Mall Of The South in Johannesburg, and a store in Table Bay Mall Cape Town.

Contact 21 Jump Street – Johannesburg

Contact 23 Jump Street – Cape Town